Refund policy
ALL SALES ARE FINAL.
CXT Designs does not accept returns, exchanges, or refunds for change of mind, incorrect sizing, customer ordering errors, or unwanted items.
Please review your order carefully before completing your purchase, including the product, size, color, quantity, and shipping information.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us at cxtdesigns26@gmail.com as soon as possible.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item
If your claim is approved, we will work with you to provide an appropriate replacement, refund, or other resolution where required.
Sizing
CXT Designs is not responsible for incorrect sizing selected by the customer.
Please review the size chart before placing your order. Returns, exchanges, or refunds due to incorrect sizing are not accepted.
Order Changes & Cancellations
Once an order has entered processing or production, it cannot be changed or canceled.
Please make sure all order information is correct before completing your purchase.
Lost or Stolen Packages
CXT Designs is not responsible for packages that are marked as delivered by the shipping carrier but are later lost or stolen.
Customers should contact the shipping carrier directly regarding packages marked as delivered.
Exceptions Required by Law
Although all sales are generally final, CXT Designs will provide refunds, replacements, cancellations, or other remedies when required by applicable federal, state, or local law.
This may include situations involving:
- Orders that are not shipped or delivered as required by law
- Incorrect items
- Qualifying defective or damaged merchandise
- Other situations where a refund or remedy is legally required
Nothing in this policy is intended to limit any rights or remedies that customers may have under applicable law.
Contact Us
For questions about your order or this policy, contact: