Shipping policy
CXT Designs Shipping Policy
Last Updated: September 22, 2026
Thank you for shopping with CXT Designs. This Shipping Policy explains how orders are processed, shipped, delayed, and handled after purchase.
Order Processing and Shipping
Orders will be shipped within the timeframe stated on the applicable product page, at checkout, or in your order confirmation. Shipping times may vary depending on the product, availability, and fulfillment method.
If no specific shipment timeframe is stated, we will ship your order within 30 days after receiving a properly completed order, as required by applicable federal law.
An order is considered shipped when it has been transferred to the shipping carrier.
Delivery Estimates
Any delivery date provided after shipment is an estimate unless we specifically state that delivery by a certain date is guaranteed. Carrier delays caused by weather, transportation disruptions, holidays, or other circumstances outside our control may affect delivery after an order has shipped.
Tracking information will be provided when available.
Shipping Delays
If we determine that we cannot ship an order within the timeframe originally stated, or within 30 days when no timeframe was stated, we will notify the customer as required by applicable law.
When applicable, the customer will be given the option to:
- Agree to the revised shipping timeframe; or
- Cancel the affected order or item and receive a prompt refund.
If we are unable to fulfill an order and do not obtain any customer consent required by law for a shipping delay, we will cancel the affected order and issue the appropriate refund.
Shipping Costs
Shipping charges, if any, are displayed before the customer completes checkout. Customers will not be charged an undisclosed shipping fee after completing their purchase.
Incorrect or Incomplete Addresses
Customers are responsible for providing an accurate and complete shipping address when placing an order.
If you notice an address error, contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made after fulfillment has begun.
If a package is returned to us because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before the order is resent, to the extent permitted by law.
Lost, Missing, or Damaged Packages
If your package appears to be lost or arrives damaged, contact CXT Designs as soon as possible with your order information.
We may work with the shipping carrier to investigate lost or damaged shipments. Any remedies available to you under applicable federal or state law are not limited by this policy.
If tracking states that a package was delivered but you cannot locate it, please check the delivery location, household members, neighbors, and the carrier before contacting us. We will assist with a carrier investigation when appropriate.
Order Cancellations Before Shipment
If you request cancellation before an order has shipped, we will attempt to cancel the order. Cancellation cannot be guaranteed once processing or fulfillment has begun.
Nothing in this section limits a customer's cancellation or refund rights when required by applicable law, including rights arising from a shipping delay.
Shipping Restrictions
We reserve the right to decline shipment to locations that our carriers or fulfillment providers cannot service, provided that any affected customer is notified and refunded as required by law.
Arizona Consumer Protection
CXT Designs intends to accurately disclose material information regarding shipping, costs, and order fulfillment. We do not knowingly make false or misleading representations regarding shipment or delivery.
Nothing in this Shipping Policy is intended to waive or restrict any consumer right that cannot legally be waived under Arizona or federal law.
Contact Us
For questions regarding an order or shipment, contact:
CXT Designs
Email: cxtdesigns26@gmail.com
Website: cxtdesigns.com